FAQ – Frequently Asked Questions
Find answers to the most common questions about Linnomeh
Are all pieces handmade?
Yes. Every single item in my shop is carefully handcrafted by me, Nooshin. Each piece is unique, which means small variations in color, texture, or shape are natural and part of the charm of handmade art.
What materials do you use?
Most of my jewelry is made from high-quality polymer clay, which is lightweight, durable, and comfortable to wear. I also use stainless steel or hypoallergenic findings to make them safe for everyday use.
Read more about materials.
Are the earrings heavy?
Not at all! Polymer clay is known for being extremely light. Even larger statement earrings are comfortable to wear throughout the day.
How should I care for my earrings?
- Avoid direct contact with water, perfume, or harsh chemicals.
- Store them in a dry place, preferably in their box or a jewelry pouch.
- Clean gently with a soft cloth if needed.
With proper care, your handmade earrings will last for years.
Read more care instructions.
Do you take custom orders?
Yes, I occasionally create custom pieces depending on my schedule. If you’d like something personalized, please reach out to me via the contact form or email, and I’ll be happy to discuss the possibilities.
Where do you ship from, and do you ship internationally?
All items are handmade and shipped from Finland. I do offer international shipping – shipping costs and times may vary depending on the destination.
How long will it take to receive my order?
- Processing time for handmade pieces is usually 3–5 business days.
- Shipping within Finland typically takes 2–5 business days.
- International delivery can take between 1–3 weeks, depending on location and customs.
Can I return or exchange an item?
Yes! If you are not absolutely satisfied with the products you have ordered, we offer a 14-day exchange and return policy.
You should always contact us before returning.
Do you offer gift wrapping?
Yes! Every order is packaged with care, and gift wrapping can be added upon request. Handmade jewelry makes a beautiful, meaningful gift.
How can I stay updated on new collections?
You can subscribe to my newsletter for early access to new designs, seasonal collections, and special offers. You’ll also find updates on Instagram and my shop’s homepage.